Refund policy

At INSPIRED, customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.

Return Eligibility

We accept returns within 7 days of delivery. To be eligible for a return:

  • We do not accept returns on SALE items

  • The item must be unused, unwashed, and in its original condition

  • The item must be well packed and returned with original tags and packaging (if applicable)

Returns that do not meet these conditions may not be accepted.

Exchanges

  • Free exchanges are available only if the issue is caused by our mistake, such as:

    • Fabric damage

    • Incorrect item sent

    • Wrong size sent by us

  • Size exchanges requested by the customer will be charged, including any applicable delivery fees.

  • If the requested size is sold out, customers may exchange the item for another product of equal value.

  • If the size is available, exchanges are allowed only for the same product originally purchased.

Refunds

  • Refunds are issued only after the returned item has been received and inspected.

  • Shipping or handling charges (if any) are non-refundable, unless the return is due to our error.

Easy Return Process

We offer a simple and convenient return system:

  1. The customer must contact us and receive return approval.

  2. Once approved, we will send the replacement package.

  3. Our courier agent will collect the returned item from the customer at the same time the new package is delivered.

This ensures a fast and hassle-free exchange experience.

Wrong or Fraudulent Returns

If a customer returns:

  • A different item than what was delivered

  • A used, damaged, or altered item

  • Or attempts to mislead or defraud INSPIRED

We reserve the right to reject the return and take appropriate legal action in accordance with applicable laws.

Contact Us

For return or exchange requests, please contact our customer support team within 7 days of delivery with your order details.